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<title>Public Service Adventure</title>
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<description>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want to hear what has been tried in some public administrations and see what can be replicated. We  interview people who are working to improve the Belgian public sector, be it as public servants, cabinet members, researchers and consultants. 

Check out episode 0 to hear more, or head over to our LinkedIn page.</description>
<language>en</language>
<copyright>Alixe and Evert</copyright>
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<itunes:summary>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want to hear what has been tried in some public administrations and see what can be replicated. We  interview people who are working to improve the Belgian public sector, be it as public servants, cabinet members, researchers and consultants. 

Check out episode 0 to hear more, or head over to our LinkedIn page.</itunes:summary>
<itunes:explicit>no</itunes:explicit>
<itunes:keywords>public administration service belgium</itunes:keywords>
<itunes:type>episodic</itunes:type>
<itunes:subtitle>Public Service Adventure</itunes:subtitle>
<googleplay:author>Alixe and Evert</googleplay:author>
<googleplay:email>evert@publicserviceadventure.be</googleplay:email>
<googleplay:description>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want to hear what has been tried in some public administrations and see what can be replicated. We  interview people who are working to improve the Belgian public sector, be it as public servants, cabinet members, researchers and consultants. 

Check out episode 0 to hear more, or head over to our LinkedIn page.</googleplay:description>
<googleplay:explicit>no</googleplay:explicit>
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<title>#4 Fast Track to Better Services - Design Thinking with Abbas Mahmud</title>
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<description><![CDATA[Abbas Mahmud takes us behind the scenes of the Belgian railway’s innovation lab where customer complaints become tomorrow's breakthroughs.]]></description>
<content:encoded><![CDATA[Abbas Mahmud takes us behind the scenes of the Belgian railway’s innovation lab where customer complaints become tomorrow's breakthroughs.]]></content:encoded>
<pubDate>Sun, 03 Aug 2025 19:00:00 GMT</pubDate>
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<itunes:title>#4 Fast Track to Better Services - Design Thinking with Abbas Mahmud</itunes:title>
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<itunes:summary>Abbas Mahmud takes us behind the scenes of the Belgian railway’s innovation lab where customer complaints become tomorrow's breakthroughs.</itunes:summary>
<itunes:author>Alixe and Evert</itunes:author>
<itunes:explicit>no</itunes:explicit>
<itunes:keywords>government,belgium,service design,railways</itunes:keywords>
<itunes:duration>00:26:37</itunes:duration>
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<itunes:subtitle>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want...</itunes:subtitle>
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<itunes:season>1</itunes:season>
<itunes:episode>4</itunes:episode>
<podcast:season>1</podcast:season>
<podcast:episode>4</podcast:episode>
<googleplay:title>#4 Fast Track to Better Services - Design Thinking with Abbas Mahmud</googleplay:title>
<googleplay:author>Alixe and Evert</googleplay:author>
<googleplay:description>Abbas Mahmud takes us behind the scenes of the Belgian railway’s innovation lab where customer complaints become tomorrow's breakthroughs.</googleplay:description>
<googleplay:explicit>no</googleplay:explicit>
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<title>#3 Language issues in federal government? Think again. With Sandrine Daoud</title>
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<description><![CDATA[Is language really a barrier when working in Belgium’s multilingual government ecosystem? In this episode, we sit down with Sandrine Daoud, a French-speaking advisor and spokesperson in a Flemish-speaking federal cabinet, to explore how collaboration and curiosity can bridge linguistic divides.]]></description>
<content:encoded><![CDATA[Is language really a barrier when working in Belgium’s multilingual government ecosystem? In this episode, we sit down with Sandrine Daoud, a French-speaking advisor and spokesperson in a Flemish-speaking federal cabinet, to explore how collaboration and curiosity can bridge linguistic divides.]]></content:encoded>
<pubDate>Mon, 26 May 2025 20:00:00 GMT</pubDate>
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<itunes:title>#3 Language issues in federal government? Think again. With Sandrine Daoud</itunes:title>
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<itunes:summary>Is language really a barrier when working in Belgium’s multilingual government ecosystem? In this episode, we sit down with Sandrine Daoud, a French-speaking advisor and spokesperson in a Flemish-speaking federal cabinet, to explore how collaboration and curiosity can bridge linguistic divides.</itunes:summary>
<itunes:author>Alixe and Evert</itunes:author>
<itunes:explicit>no</itunes:explicit>
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<itunes:duration>00:18:10</itunes:duration>
<itunes:episodeType>full</itunes:episodeType>
<itunes:subtitle>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want...</itunes:subtitle>
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<itunes:season>1</itunes:season>
<itunes:episode>3</itunes:episode>
<podcast:season>1</podcast:season>
<podcast:episode>3</podcast:episode>
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<googleplay:title>#3 Language issues in federal government? Think again. With Sandrine Daoud</googleplay:title>
<googleplay:author>Alixe and Evert</googleplay:author>
<googleplay:description>Is language really a barrier when working in Belgium’s multilingual government ecosystem? In this episode, we sit down with Sandrine Daoud, a French-speaking advisor and spokesperson in a Flemish-speaking federal cabinet, to explore how collaboration and curiosity can bridge linguistic divides.</googleplay:description>
<googleplay:explicit>no</googleplay:explicit>
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<licence>Cette emission est sous licence Copyright - Tous droits réservés</licence>
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<title>#2 Government Silos: 0 Digital Inclusion: 1 with Daan Neels</title>
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<description><![CDATA[Alixe and Evert delve into the world of digital inclusion with Daan Neels from the Flemish government's Department of Work and Social Economy. Discover the intricacies of the Digibanken project, learn about the structure of the working groups, and explore the challenges and benefits of creating open communication and collaboration within public services. From handling elections and politics to fostering a supportive environment for public servants, this episode provides valuable insights into enhancing the quality of public services in Belgium.]]></description>
<content:encoded><![CDATA[Alixe and Evert delve into the world of digital inclusion with Daan Neels from the Flemish government's Department of Work and Social Economy. Discover the intricacies of the Digibanken project, learn about the structure of the working groups, and explore the challenges and benefits of creating open communication and collaboration within public services. From handling elections and politics to fostering a supportive environment for public servants, this episode provides valuable insights into enhancing the quality of public services in Belgium.]]></content:encoded>
<pubDate>Mon, 12 Aug 2024 08:00:00 GMT</pubDate>
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<link>https://www.vodio.fr/vodiotheque/i/20016/2-government-silos-0-digital-inclusion-1-with-daan-neels/</link>
<itunes:title>#2 Government Silos: 0 Digital Inclusion: 1 with Daan Neels</itunes:title>
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<itunes:summary>Alixe and Evert delve into the world of digital inclusion with Daan Neels from the Flemish government's Department of Work and Social Economy. Discover the intricacies of the Digibanken project, learn about the structure of the working groups, and explore the challenges and benefits of creating open communication and collaboration within public services. From handling elections and politics to fostering a supportive environment for public servants, this episode provides valuable insights into enhancing the quality of public services in Belgium.</itunes:summary>
<itunes:author>Alixe and Evert</itunes:author>
<itunes:explicit>no</itunes:explicit>
<itunes:keywords>digital inclusion,government,silos</itunes:keywords>
<itunes:duration>00:18:38</itunes:duration>
<itunes:episodeType>full</itunes:episodeType>
<itunes:subtitle>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want...</itunes:subtitle>
<itunes:image href="https://www.vodio.fr/images/logos1400/1723404107_2-government-silos-0-digital-inclusion-1-with-daan-neels_publicserviceadventure.png"/>
<itunes:season>1</itunes:season>
<itunes:episode>2</itunes:episode>
<podcast:season>1</podcast:season>
<podcast:episode>2</podcast:episode>
<googleplay:title>#2 Government Silos: 0 Digital Inclusion: 1 with Daan Neels</googleplay:title>
<googleplay:author>Alixe and Evert</googleplay:author>
<googleplay:description>Alixe and Evert delve into the world of digital inclusion with Daan Neels from the Flemish government's Department of Work and Social Economy. Discover the intricacies of the Digibanken project, learn about the structure of the working groups, and explore the challenges and benefits of creating open communication and collaboration within public services. From handling elections and politics to fostering a supportive environment for public servants, this episode provides valuable insights into enhancing the quality of public services in Belgium.</googleplay:description>
<googleplay:explicit>no</googleplay:explicit>
<googleplay:image href="https://www.vodio.fr/images/logos1400/1723404107_2-government-silos-0-digital-inclusion-1-with-daan-neels_publicserviceadventure.png"/>
<licence>Cette emission est sous licence Copyright - Tous droits réservés</licence>
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<item>
<title>#1 Journey towards agile government with Quentin Swillens</title>
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<description><![CDATA[Ever dreamed of a less hierarchical structure within government? Impossible?! One federal institution is trying it out for an entire department! Want to know why and how? In this episode of the Public Service Adventure podcast, Quentin Swillens tells us about this exciting adventure!]]></description>
<content:encoded><![CDATA[Ever dreamed of a less hierarchical structure within government? Impossible?! One federal institution is trying it out for an entire department! Want to know why and how? In this episode of the Public Service Adventure podcast, Quentin Swillens tells us about this exciting adventure!]]></content:encoded>
<pubDate>Wed, 17 Jul 2024 08:00:00 GMT</pubDate>
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<link>https://www.vodio.fr/vodiotheque/i/19646/1-journey-towards-agile-government-with-quentin-swillens/</link>
<itunes:title>#1 Journey towards agile government with Quentin Swillens</itunes:title>
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<itunes:summary>Ever dreamed of a less hierarchical structure within government? Impossible?! One federal institution is trying it out for an entire department! Want to know why and how? In this episode of the Public Service Adventure podcast, Quentin Swillens tells us about this exciting adventure!</itunes:summary>
<itunes:author>Alixe and Evert</itunes:author>
<itunes:explicit>no</itunes:explicit>
<itunes:keywords>public sector,self-organisation,agile,governance</itunes:keywords>
<itunes:duration>00:18:08</itunes:duration>
<itunes:episodeType>full</itunes:episodeType>
<itunes:subtitle>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want...</itunes:subtitle>
<itunes:image href="https://www.vodio.fr/images/logos1400/1721286062_1-journey-towards-agile-government-with-quentin-swillens_publicserviceadventure.png"/>
<itunes:season>1</itunes:season>
<itunes:episode>1</itunes:episode>
<podcast:season>1</podcast:season>
<podcast:episode>1</podcast:episode>
<googleplay:title>#1 Journey towards agile government with Quentin Swillens</googleplay:title>
<googleplay:author>Alixe and Evert</googleplay:author>
<googleplay:description>Ever dreamed of a less hierarchical structure within government? Impossible?! One federal institution is trying it out for an entire department! Want to know why and how? In this episode of the Public Service Adventure podcast, Quentin Swillens tells us about this exciting adventure!</googleplay:description>
<googleplay:explicit>no</googleplay:explicit>
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<licence>Cette emission est sous licence Copyright - Tous droits réservés</licence>
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<title>Episode 0 - Welcome!</title>
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<pubDate>Sun, 26 May 2024 17:32:00 GMT</pubDate>
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<itunes:summary>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!</itunes:summary>
<itunes:author>Alixe and Evert</itunes:author>
<itunes:explicit>no</itunes:explicit>
<itunes:keywords>public service civil servant belgium</itunes:keywords>
<itunes:duration>00:03:43</itunes:duration>
<itunes:episodeType>full</itunes:episodeType>
<itunes:subtitle>Welcome to the Public Service Adventure Podcast, where we travel through the land of complicated processes, obscure acronyms and invisible accountability!   

We are two Belgians who believe that our public services can and should be better. So we want...</itunes:subtitle>
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<googleplay:title>Episode 0 - Welcome!</googleplay:title>
<googleplay:author>Alixe and Evert</googleplay:author>
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<googleplay:explicit>no</googleplay:explicit>
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